Return Policy

We offer 60 day no questions asked FREE RETURNS - because we're that confident you will love our fixtures!  Contact support@primelights.com or call 512-843-1383 with any questions or issues, and we will take care of you quick!  Return approval is required.  Excludes custom orders, AK & HI. If the order is custom, you will know - as you would have spoken to one of our super knowledgeable lighting experts at least once!   

If products are returned in unusable condition, tampered, or altered, a restocking fee up to the amount of the product will apply and is based on per case scenario. Customer satisfaction is our priority and we’re happy to clear up any confusion or issues via phone or email. No products will be accepted for return without prior authorization of our team.

We appreciate your business!

Please click here to contact us to request a return.